Cookie Policy
Last updated: August 2026
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to give the website operator information about how the site is being used.
This Cookie Policy explains what cookies and similar technologies our website (https://www.redchillies.be) uses, why we use them, and how you can manage your preferences.
2. Cookie Consent
In accordance with EU Directive 2002/58/EC (the ePrivacy Directive) as implemented in Belgian law, and the General Data Protection Regulation (GDPR), we request your consent before placing any cookies on your device that are not strictly necessary for the functioning of the website.
When you first visit our website, you will be presented with a cookie consent notice. You can choose to accept or decline non-essential cookies. You can change your cookie preferences at any time (see Section 6 below).
3. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic features such as page navigation, secure areas, and shopping cart functionality. The website cannot function properly without these cookies, and they are placed automatically without requiring your consent.
Examples of strictly necessary cookies used on our website include:
- Session cookies that keep you logged in during your visit;
- Shopping cart cookies that remember the items you have added to your order;
- Security cookies that help protect against fraudulent activity;
- Cookie consent preference cookies that remember your cookie choices.
4. Functional Cookies
Functional cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personalised features. These cookies may be set by us or by third-party service providers whose services we have added to our pages.
If you do not allow these cookies, some or all of these enhanced features may not function properly.
5. Analytics and Marketing Cookies
We do not currently use any third-party analytics or marketing/advertising cookies on our website. If we introduce such technologies in the future, this Cookie Policy will be updated and your consent will be requested before any non-essential cookies are placed.
6. How to Manage Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit our website, a cookie consent banner will allow you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our website, where available.
6.2 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically:
- View cookies stored on your device;
- Delete individual cookies or all cookies;
- Block cookies from specific websites or from all websites;
- Set your browser to notify you when a cookie is being placed.
Please note that blocking or deleting cookies may affect the functionality of the website. In particular, strictly necessary cookies are required for features such as placing orders and using the shopping cart.
For instructions on managing cookies in common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Microsoft Edge: Settings > Cookies and Site Permissions
7. Third-Party Cookies
Some cookies on our website may be placed by third-party services that we use, such as our payment service provider, to process your payment securely. We do not control these cookies. Each third-party provider has its own privacy and cookie policy. We encourage you to review the relevant policies of any third-party services that you interact with on our website.
8. Cookie Retention Periods
Cookie retention periods vary depending on the type and purpose of the cookie:
- Session cookies: These are temporary and are deleted when you close your browser.
- Persistent cookies: These remain on your device for a set period or until you delete them. Retention periods vary from a few days to up to 12 months, depending on the cookie's purpose.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The revised policy will be published on this page with an updated "last updated" date.
10. Contact Information
If you have questions about our use of cookies, please contact us:
Red Chillies
SONID SRL
Leuvensesteenweg 265
1932 Zaventem, Belgium
Email: info@redchillies.com
Telephone: +32 2 479 10 67
For more information about your rights under the GDPR, please refer to our Privacy Policy.